Macbook Video Crash


  • Hi i bought this app mainly for the video feature but i haven't managed to render a single video yet. It usually gets to about 20 frames and then the whole system will crash and restart giving me the crash report below.

    I've tried .mp4 and .mov files and at first i thought maybe i was being too ambitious with the size of the video but the last one i tried was only 640 x 480 and 1 minute long but it still crashed before it finished.

    Any advice is appreciated!

    Crash report:

    Anonymous UUID: 7C269CA3-276B-DBB8-2DFA-7DE5C5B3601F

    Thu Jun 15 11:19:08 2017

    *** Panic Report ***
    panic(cpu 2 caller 0xffffff801671f544): "zalloc: zone map exhausted while allocating from zone kalloc.8192, likely due to memory leak in zone kalloc.8192 (2426544128 total bytes, 296209 elements allocated)"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.40.184/osfmk/kern/zalloc.c:2628
    Backtrace (CPU 2), Frame : Return Address
    0xffffff9122f9b8d0 : 0xffffff80166dab12
    0xffffff9122f9b950 : 0xffffff801671f544
    0xffffff9122f9ba80 : 0xffffff8016c3933b
    0xffffff9122f9baa0 : 0xffffff7f98cab4a3
    0xffffff9122f9bac0 : 0xffffff7f98c2a3ec
    0xffffff9122f9baf0 : 0xffffff7f98c15e9a
    0xffffff9122f9bb40 : 0xffffff7f98c1b354
    0xffffff9122f9bba0 : 0xffffff7f98c1c328
    0xffffff9122f9bbe0 : 0xffffff8016cdf277
    0xffffff9122f9bd20 : 0xffffff8016797cc0
    0xffffff9122f9be30 : 0xffffff80166df283
    0xffffff9122f9be60 : 0xffffff80166c28b8
    0xffffff9122f9bea0 : 0xffffff80166d2665
    0xffffff9122f9bf10 : 0xffffff80167b8bda
    0xffffff9122f9bfb0 : 0xffffff80167eca96
    Kernel Extensions in backtrace:
    com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C7433]@0xffffff7f98c06000->0xffffff7f98c71fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff7f96f61000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0xffffff7f97b75000
    com.apple.driver.AppleIntelHD5000Graphics(10.1.4)[D35C5903-CC83-3824-8F8B-810D8A8A3430]@0xffffff7f98c80000->0xffffff7f98cedfff
    dependency: com.apple.iokit.IOSurface(108.2.1)[7B01F01F-CC13-328B-BA71-E574C5FA3E25]@0xffffff7f97a3f000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff7f96f61000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0xffffff7f97b75000
    dependency: com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C7433]@0xffffff7f98c06000

    BSD process name corresponding to current thread: Deep Dreamer

    Mac OS version:
    15E65

    Kernel version:
    Darwin Kernel Version 15.4.0: Fri Feb 26 22:08:05 PST 2016; root:xnu-3248.40.184~3/RELEASE_X86_64
    Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839
    Kernel slide: 0x0000000016400000
    Kernel text base: 0xffffff8016600000
    __HIB text base: 0xffffff8016500000
    System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

    System uptime in nanoseconds: 17704623686994
    Zone Name Cur Size Free Size
    vm objects 100225200 3600
    vm object hash entri 15796000 760
    VM map entries 27279360 18720
    pv_list 26873856 9312
    vm pages 130359232 16832
    kalloc.16 5350464 2992
    kalloc.48 30614976 2496
    kalloc.64 23429952 1792
    kalloc.80 1584000 3280
    kalloc.96 1868064 423552
    kalloc.128 79405056 3328
    kalloc.256 230232064 1536
    kalloc.512 12660736 3072
    kalloc.1024 3178496 11264
    kalloc.2048 3178496 4096
    kalloc.4096 3522560 0
    kalloc.8192 2426544128 0
    mem_obj_control 6318144 48
    sched groups 1321920 51840
    ipc ports 51012160 3840
    threads 1899168 534944
    x86 fpsave state 1287936 406016
    uthreads 1115200 348336
    vnodes 31705680 2640
    namecache 13888320 1248
    HFS node 43336016 162032
    HFS fork 13451264 1650688
    ubc_info zone 9223280 1275208
    rtentry 1606544 17712
    vnode pager structur 3624000 11240
    compressor_pager 19492864 3968
    compressor_segment 6115328 1024
    Kernel Stacks 2605056
    PageTables 98988032
    Kalloc.Large 48377717

    Backtrace suspected of leaking: (outstanding bytes: 983040)
    0xffffff801671f97f
    0xffffff8016c3933b
    0xffffff7f98cab4a3
    0xffffff7f98c2a3ec
    0xffffff7f98c15e9a
    0xffffff7f98c1b354
    0xffffff7f98c1c328
    0xffffff8016cdf277
    0xffffff8016797cc0
    0xffffff80166df283
    0xffffff80166c28b8
    0xffffff80166d2665
    0xffffff80167b8bda
    Kernel Extensions in backtrace:
    com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C7433]@0xffffff7f98c06000->0xffffff7f98c71fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff7f96f61000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0xffffff7f97b75000
    com.apple.driver.AppleIntelHD5000Graphics(10.1.4)[D35C5903-CC83-3824-8F8B-810D8A8A3430]@0xffffff7f98c80000->0xffffff7f98cedfff
    dependency: com.apple.iokit.IOSurface(108.2.1)[7B01F01F-CC13-328B-BA71-E574C5FA3E25]@0xffffff7f97a3f000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff7f96f61000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0xffffff7f97b75000
    dependency: com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C7433]@0xffffff7f98c06000

    last loaded kext at 9702182778741: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f9928e000, size 409600)
    last unloaded kext at 9772372856773: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7f99287000, size 28672)
    loaded kexts:
    com.paragon-software.filesystems.ntfs 318.3.14
    com.apple.filesystems.smbfs 3.0.0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AGPM 110.21.18
    com.apple.driver.ApplePlatformEnabler 2.6.0d0
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleHDA 274.7
    com.apple.driver.pmtelemetry 1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.iokit.IOBluetoothSerialManager 4.4.4f4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD5000Graphics 10.1.4
    com.apple.driver.AppleBacklight 170.8.9
    com.apple.driver.AppleLPC 3.1
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleCameraInterface 5.46.0
    com.apple.driver.AppleIntelFramebufferAzul 10.1.4
    com.apple.driver.AppleMCCSControl 1.2.13
    com.apple.driver.AppleSMCLMU 208
    com.apple.driver.AppleThunderboltIP 3.0.8
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.4f4
    com.apple.driver.AppleUSBTCButtons 245.4
    com.apple.driver.AppleUSBCardReader 3.7.1
    com.apple.driver.AppleUSBTCKeyboard 245.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 38
    com.apple.iokit.IOAHCIBlockStorage 2.8.5
    com.apple.driver.AppleAHCIPort 3.1.8
    com.apple.driver.AirPort.Brcm4360 1040.1.1a6
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 4.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 4.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 163
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 274.7
    com.apple.kext.OSvKernDSPLib 525
    com.apple.iokit.IOSurface 108.2.1
    com.apple.driver.CoreCaptureResponder 1
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.AppleGraphicsDeviceControl 3.12.6
    com.apple.iokit.IOAcceleratorFamily2 205.3
    com.apple.driver.AppleSMBusController 1.0.14d1
    com.apple.driver.AppleHDAController 274.7
    com.apple.iokit.IOHDAFamily 274.7
    com.apple.iokit.IOAudioFamily 204.3
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 6.0.0d7
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.4f4
    com.apple.iokit.IOBluetoothFamily 4.4.4f4
    com.apple.iokit.IOSerialFamily 11
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
    com.apple.iokit.IOUSBMassStorageDriver 1.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
    com.apple.driver.AppleUSBMultitouch 250.5
    com.apple.iokit.IOUSBHIDDriver 900.4.1
    com.apple.driver.usb.networking 5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
    com.apple.driver.usb.AppleUSBHub 1.0.1
    com.apple.driver.CoreStorage 517.20.1
    com.apple.iokit.IOAHCIFamily 2.8.1
    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.AppleThunderboltNHI 4.0.4
    com.apple.iokit.IOThunderboltFamily 6.0.2
    com.apple.iokit.IO80211Family 1110.26
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.corecapture 1.0.4
    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
    com.apple.driver.usb.AppleUSBXHCI 1.0.1
    com.apple.iokit.IOUSBFamily 900.4.1
    com.apple.iokit.IOUSBHostFamily 1.0.1
    com.apple.driver.AppleUSBHostMergeProperties 1.0.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 417.2
    com.apple.iokit.IOStorageFamily 2.1
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 4.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    Model: MacBookPro11,1, BootROM MBP111.0138.B17, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f68
    Graphics: Intel Iris, Intel Iris, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
    Bluetooth: Version 4.4.4f4 17685, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
    USB Device: USB 3.0 Bus
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2


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  • Hi i have also sent an email to [email protected] please can i either have a response or a refund?


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Internal error.

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