Cannot apply License to Glyph Designer 2



  • My subscription had just been renewed yesterday, however when I launch Glyph Designer, it says that it is not registered and requests an activation code.

    I have downloaded my license, but when I double-click it or drag on the Glyph Designer icon, I get a popup:

    The document “XXXX.GDSubscription” could not be opened. Glyph Designer cannot open files in the “LicenseType” format.

    I don't really know what to do, I've re-downloaded the license several times and re-installed Glyph Designer, and still it does not work.


  • administrators

    Hi ya

    If you can drop an email to [email protected] we'll get the issue sorted out for you.

    Regards

    Mike


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