1.6 on macOS Sierra gives Problem dialogue every launch

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Sat, 24 Sep 2016 18:34:16 GMT

s_p_ — Sat, 24 Sep 2016 18:34:16 GMT

After updating to 1.6 on macOS Sierra, I get a Focused Problem Reporter box (image) on every launch. I've tried full uninstall and clean instal too, and still see this problem. I've reported the problem in the box and sent it in, but anyone else seeing this?

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Mon, 26 Sep 2016 00:49:20 GMT

JesperEC — Mon, 26 Sep 2016 00:49:20 GMT

I'm definitely seeing this too. In my case, clicking the i icon and going to Exception shows:

Exception Type:  SIGTRAP
Exception Codes: TRAP_TRACE at 0x10c10744e

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSNull integerValue]: unrecognized selector sent to instance 0x7fffe781af10'

Last Exception Backtrace:
0   com.apple.CoreFoundation            0x00007fffcd057513 __exceptionPreprocess + 147
1   libobjc.A.dylib                     0x00007fffe172fcad objc_exception_throw + 48
2   com.apple.CoreFoundation            0x00007fffcd0d8d34 -[NSObject(NSObject) doesNotRecognizeSelector:] + 132
3   com.apple.CoreFoundation            0x00007fffccfc9bf5 ___forwarding___ + 1061
4   com.apple.CoreFoundation            0x00007fffccfc9748 _CF_forwarding_prep_0 + 120
5   com.71squared.focused               0x000000010bd75f01 0x10bd4a000 + 179969
6   com.71squared.focused               0x000000010bd4d0a7 0x10bd4a000 + 12455
7   com.apple.Foundation                0x00007fffce9ebdbd NSKeyValueNotifyObserver + 350
8   com.apple.Foundation                0x00007fffce9eb654 NSKeyValueDidChange + 486
9   com.apple.Foundation                0x00007fffceb2a2d7 -[NSObject(NSKeyValueObservingPrivate) _changeValueForKeys:count:maybeOldValuesDict:usingBlock:] + 944
10  com.apple.Foundation                0x00007fffceb29c2a -[NSObject(NSKeyValueObservingPrivate) _notifyObserversOfChangeFromValuesForKeys:toValuesForKeys:] + 807
11  com.apple.CoreFoundation            0x00007fffcd0af6ea forEachObserver + 298
12  com.apple.CoreFoundation            0x00007fffcd0af908 -[CFPrefsSource _notifyObserversOfChangeFromValuesForKeys:toValuesForKeys:] + 72
13  com.apple.CoreFoundation            0x00007fffcd0fe172 __84-[CFPrefsSearchListSource asynchronouslyNotifyOfChangesFromDictionary:toDictionary:]_block_invoke_2 + 34
14  com.apple.CoreFoundation            0x00007fffccfed3ac __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
15  com.apple.CoreFoundation            0x00007fffccfce424 __CFRunLoopDoBlocks + 356
16  com.apple.CoreFoundation            0x00007fffccfcdba5 __CFRunLoopRun + 917
17  com.apple.CoreFoundation            0x00007fffccfcd5b4 CFRunLoopRunSpecific + 420
18  com.apple.HIToolbox                 0x00007fffcc56ef6c RunCurrentEventLoopInMode + 240
19  com.apple.HIToolbox                 0x00007fffcc56eca9 ReceiveNextEventCommon + 184
20  com.apple.HIToolbox                 0x00007fffcc56ebd6 _BlockUntilNextEventMatchingListInModeWithFilter + 71
21  com.apple.AppKit                    0x00007fffcac655f5 _DPSNextEvent + 1093
22  com.apple.AppKit                    0x00007fffcb3758eb -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1637
23  com.apple.AppKit                    0x00007fffcac59fbd -[NSApplication run] + 926
24  com.apple.AppKit                    0x00007fffcac24a8a NSApplicationMain + 1237
25  libdyld.dylib                       0x00007fffe200d255 start + 1

Going into ~/Library/Containers/com.71squared.focused/Data/Library and cleaning out:

Preferences/com.71squared.focused.plist
Saved Application State
Caches

...did nothing.

Even running defaults delete com.71squared.focused did nothing.

I thought it had to do with relying on auto-save to have 20-ish untitled documents maintained, but now it's looking like even from a fresh start nothing helps.

Among other things, this also seems to be messing up something so that Undo/Redo just don't work, they stay disabled and never enable, nor does the Undo item change to reflect what there would be to undo, making it look like the undo manager isn't hooked up at all. I went through a number of upgrades when Typed was Typed, and nothing like this happened before. Having this sort of thing happening to a productivity tool is very disconcerting.

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Tue, 27 Sep 2016 13:26:27 GMT

s_p_ — Tue, 27 Sep 2016 13:26:27 GMT

71squared, no comment on this? This is a show-stopping bug. The app is unusable on the currently shipping version of macOS.

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Tue, 27 Sep 2016 15:00:46 GMT

Mike — Tue, 27 Sep 2016 15:00:46 GMT

Sorry for the delay. We've been investigating this and have hopefully found the problem. We are hoping to get an update out in the next 48 hours.

Mike

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Tue, 27 Sep 2016 19:14:41 GMT

JesperEC — Tue, 27 Sep 2016 19:14:41 GMT

Does that fix the Undo bug too?

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Wed, 28 Sep 2016 14:38:24 GMT

s_p_ — Wed, 28 Sep 2016 14:38:24 GMT

Great to hear! I'll look forward to the fix.

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Wed, 28 Sep 2016 20:41:22 GMT

tom — Wed, 28 Sep 2016 20:41:22 GMT

Hey guys,

So there is good news and bad news. The good news is that I've been able to fix the crash on launch that some people have been experiencing.

The bad news is that in rectifying the undo problem I've discovered a far, far worse problem with the underlying text view in macOS Sierra. A test app, crash report and video has been sent to Apple and we're waiting to hear back from them.

Hopefully they'll come back with a simple fix.

Cheers
Tom

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Sun, 02 Oct 2016 21:08:01 GMT

JesperEC — Sun, 02 Oct 2016 21:08:01 GMT

Thanks for keeping us updated. A shame this wasn't uncovered with the GM seed.

Any chance you might share your text view diagnosis on e.g. https://openradar.appspot.com/ ? That could get other developers to file duplicate bugs and help the bug be noticed and fixed.

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Mon, 03 Oct 2016 17:18:30 GMT

tom — Mon, 03 Oct 2016 17:18:30 GMT

Sure, radar's as follows.

NSTextView is unusable
https://openradar.appspot.com/radar?id=4941632084377600

Observers of NSUserDefaults are notified multiple times
https://openradar.appspot.com/radar?id=6130074449346560

ScopedBoo reaches maximum (255) open files
https://openradar.appspot.com/radar?id=6132649148022784

The text view in Sierra wasn't actually busted until just before the GM came out. All our apps were working perfectly from the first beta, then something changed and messed it all up

Test project for the text view:
TextViewContainer Sent to Apple.zip

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Mon, 03 Oct 2016 20:41:33 GMT

JesperEC — Mon, 03 Oct 2016 20:41:33 GMT

That's great. I hope they react eventually. I'm probably going to upgrade to the 10.12.1 beta just to see if anything is fixed in this regard.

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Mon, 03 Oct 2016 20:46:07 GMT

tom — Mon, 03 Oct 2016 20:46:07 GMT

Heh, you brave old soul you!.. It'll be interesting to hear how you get on

Cheers
Tom

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Mon, 03 Oct 2016 21:24:21 GMT

JesperEC — Mon, 03 Oct 2016 21:24:21 GMT

Still no dice on the just released third beta - all symptoms seem to be fully intact.

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Tue, 11 Oct 2016 21:34:09 GMT

JimD — Tue, 11 Oct 2016 21:34:09 GMT

Just updated after months away and discovered this issue. I found the forum and was glad to know it was not my fault! Waiting with 'bated breath (not) for Apple to resolve this. A big disappointment, since I was trying to produce a newsletter with Markdown!

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Wed, 12 Oct 2016 10:26:16 GMT

DonPaul — Wed, 12 Oct 2016 10:26:16 GMT

@tom What news re bug with Focused and MacOS Sierra not working?

Reply to 1.6 on macOS Sierra gives Problem dialogue every launch on Thu, 03 Nov 2016 19:21:01 GMT

tom — Thu, 03 Nov 2016 19:21:01 GMT

Hey guys,

I've just launched Focused 2, a free upgrade for current users and it works on Sierra

The app has also been transferred to Codebots.co.uk, a company that I'm the founder of.

71Squared has historically targeted developers and pro users with tools like Particle Designer and Glyph Designer. Last year 71Squared acquired Focused and Deep Dreamer from Realmac Software. We've loved taking on the responsibility of these apps, but at the same time it's distracted us from what 71Squared set out to achieve.

The update should 'just work' with your current license, so go ahead and give it a try.

Cheers
Tom